Some examples of our experience include:

  • ​​System implementation. Our consultants assist in bridging the gap between the technical implementation team and the user functional team. We have assisted clients with maximizing their information system implementations through:
    • Developing business requirements and reviewing system design documents
    • Designing and developing management and operational reports
    • Assisting with master file builds
    • Designing future state operations, including reviewing current state operations and applying information system capabilities to develop future state straw-models that maximize the system functionality
    • Acceptance testing, including developing test plans, test criteria, test data, test calendars, test cases and results tracking
    • Developing policy and procedure manuals for the future state operations
    • Conducting user training
    • Transition planning, including strategy for cut-off and cut-over.
    • Go-live implementation planning, including risk assessment and mitigation
    • Post-implementation support including trouble-shooting
  • ​​Integration tool-sets. We have assisted clients with maximizing the information from their legacy systems and developing database tool-sets that address their requirements in a manner that is often more efficient and timely than modifying their legacy systems. Our consultants are proficient in the following databases:
    • Microsoft Access
    • Microsoft Excel
    • Microsoft Visual FoxPro
    • Datawatch Monarch
  • Examples of our work in this area include:
    • Developing a database tool-set that accepts a download of customer information from a legacy enrollment system, performs calculations on the data and generates a transaction file to upload to a commercial, off-the-shelf accounts receivable system
    • Developing a database tool-set that accepts a download of client and charge data from multiple systems, performs calculations on the data and generates hard copy claim forms
    • Downloading legacy financial information to prepare management reports on financial performance

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Information Technology

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