Information systems are an important component in many of our projects. Whether it is the pivotal component in an information systems implementation or an integral component in an operations redesign, our professionals have consistently demonstrated the ability to work with information systems on an array of platforms from single-user, PC based systems to large-scale, legacy systems. Some examples of our experience include:

• System implementation. Our consultants assist in bridging the gap between the technical implementation team and the user functional team. We have assisted clients with maximizing their information system implementations through:
• Developing business requirements and reviewing system design documents
• Designing and developing management and operational reports
• Assisting with master file builds
• Designing future state operations, including reviewing current state operations and applying information system capabilities to develop future state straw-models that maximize the system functionality
• Acceptance testing, including developing test plans, test criteria, test data, test calendars, test cases and results tracking
• Developing policy and procedure manuals for the future state operations
• Conducting user training
• Transition planning, including strategy for cut-off and cut-over.
• Go-live implementation planning, including risk assessment and mitigation
• Post-implementation support including trouble-shooting

• Integration tool-sets. We have assisted clients with maximizing the information from their legacy systems and developing database tool-sets that address their requirements in a manner that is often more efficient and timely than modifying their legacy systems. Our consultants are proficient in the following databases:
• Microsoft Access
• Microsoft Excel
• Microsoft Visual FoxPro
• Datawatch Monarch

• Examples of our work in this area include:
• Developing a database tool-set that accepts a download of customer information from a legacy enrollment system, performs calculations on the data and generates a transaction file to upload to a commercial, off-the-shelf accounts receivable system
• Developing a database tool-set that accepts a download of client and charge data from multiple systems, performs calculations on the data and generates hard copy claim forms
• Downloading legacy financial information to prepare management reports on financial performance