SH Consulting LLC’s (SHC) two founding members are Glenn Sueyoshi and Debbie Hiraoka. Glenn has over 30 years of experience assisting Hawaii clients with strategic planning, operational reviews, process improvement, cost management, financial analysis, project management, Medicare/Medicaid regulatory analysis, healthcare corporate compliance and healthcare revenue cycle improvement. Debbie has over 22 years of experience in information system planning, selection and implementations, process redesign, financial analysis, healthcare revenue cycle improvement, healthcare corporate compliance and project management.

The professionals in SHC average over 15 years of experience working in the Hawaii market. Our clients include the state government (Department of Health, Department of Human Services and the Housing and Community Development Corporation of Hawaii), major health plans, hospitals, nursing homes, physician groups, other healthcare providers, healthcare attorneys and small businesses. We have assisted clients with:

• Billing and collection process improvements
• Revenue cycle process redesign including admissions, registration, medical records, business office, denial management, contract management, pricing and rate structure reviews and charge description master reviews
• Independent compliance reviews and voluntary disclosures
• Revenue cycle policies and procedures development and training
• Medicare and Medicaid regulatory analysis including Medicare reimbursement analysis, Medicaid rate reconsiderations and prospective payment system rate rebasing assistance and statewide reimbursement studies including giving expert testimony to the Hawaii State Legislature
• System selections and implementations
• Project management infrastructure implementation and operational assistance
• Strategic planning, market analysis and new service evaluations
• Financial analysis including cost benefit analysis and development of financial models
• Operational reviews and business process redesign